To prevent damage, we recommend storing your item in a soft cloth pouch away from other products, and avoiding exposure to household chemicals, cleaning products, soap and humidity.
Every products are gold plate, 5 microns, but brass can tarnish naturally over time. You will receive a polishing cloths (with polishing compound embedded) so you can polished the jewel by yourself when it tarnish and keep a high quality over time. (Don't use it if your jewel don't tarnish, you will remove the gold plate).
Every jewels are made on command, the production time take between two and three week, after we will ship it to you.
We are using the bpost service to delivery. So depend your location when the command is ready it take between two or ten business days to come to you.